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google nest hello wall mount

mmmcmul
Community Member

a piece of the wall bracket has broken off from my nest wired doorbell is it possible to get a replacement part.

1 Recommended Answer

Ashepherdson
Platinum Product Expert
Platinum Product Expert
3 REPLIES 3

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Best to contact Google support directly for this 

 

https://support.google.com/googlenest/gethelp?hl=en

Brad
Community Specialist
Community Specialist

Hi there,

 

I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. We will need to look into this further in order to best assist you.

 

We will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started. 

 

Please let me know if you need any further assistance!

Best Regards,

Brad.

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS