05-26-2023 10:05 AM
The camera detects motion and sends the notification, which is fine.
After that, apparently motion detection is turned off for some period of time, then later it starts working again.
Where do you set that off period ?
05-26-2023 10:26 AM
All Google Nest cameras and doorbells have some sort of hard-coded cooldown period, during which additional notifications are not sent. It apparently varies between 1 minute to 30 minutes, depending on the type of event and the camera. Last year a Google Nest Support person posted a chart of the cooldown periods in a response in this forum, but their post was soon deleted.
In June 2021, Google posted this response on Amazon: "In general, Nest cameras have up to 10 minutes cooldown period for Person alerts, and up to 30 minutes cooldown period for Motion alerts. Cooldown period is for sending alerts only, there’s no cooldown period for activity detection. Because Nest attempts to send the right number of alerts at the right times, the camera will trigger a short cooldown period each time a notification is sent. Nest strives to give our customers only the most important information, when it’s important. Because of that, the length of the cooldown period fluctuates according to our research on what our customers find useful and important. Your camera may notify you when it first detects activity, but it shouldn’t send additional notifications as the activity continues. While the duration of the cooldown period can vary by alert type (person, sound, motion, etc.), the behavior remains the same." (https://us.amazon.com/ask/questions/TxU6P8E9XWAY6J/ref=ask_ql_ql_al_hza)
05-31-2023 09:48 AM
ok, I want to adjust the cool down time.
05-31-2023 02:46 PM
Google Nest does not provide any mechanism for viewing or changing cooldown periods. In fact, Google Nest barely even acknowledges there are cooldown periods.
06-03-2023 01:46 PM
Hi rj2390,
Thanks for reaching out to us. I hope you've already gotten the answer you're looking for from the information that MplsCustomer has shared. Please let us know if you still have questions or concerns, as we'll be willing to assist you further.
Thanks for your help, @MplsCustomer.
Best,
Zoe
06-06-2023 01:49 PM
Hi folks,
@rj2390, I wanted to check and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Thanks,
Zoe
06-07-2023 01:57 PM
Hi there,
We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
Regards,
Zoe