cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

nest battery camera

ma11
Community Member

Hi, I have 2 Nest Cameras ( Battery)1 is on the front of the house Battery lasts for at least 2 months. The other is on the back of the house Battery lasts about 3 - 4 days. Could this be a faulty battery. It always gets a full charge. Thanks

1 REPLY 1

MplsCustomer
Bronze
Bronze

@ma11 

I've seen a few other posts in this forum reporting battery life issues with the battery camera. Google Nest says only that battery life can be affected by the number of events.

We've had a battery camera since Sept. 2021, plugged in with the optional power cable, so we haven't seen battery issues.

You could try contacting Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.