cancel
Showing results for 
Search instead for 
Did you mean: 

nest battery doorbell not connecting to Alexa. Doorbell does not appear in Alexa skill

JohnF
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: stevelock synamedia 

 

Trying to connect the battery nest doorbell to Alexa. When I load the google nest skill to Alexa to doorbell doesn’t appear as an option.  Although the doorbell does appear on google hone app .   My nest thermostats connect to Alexa via the nest appear.  Appears I can’t add the battery doorbell to the nest app!!  Any help on how to connect the battery doorbell to Alexa welcomed
 
20 REPLIES 20

Alejandro
Community Member

Same problem, It seems like the New Google devices like doorbell and nest cams wont work with the nest app.

slam
Community Member

I have same problem, and that is ridiculous!

mdr2
Community Member

Yep, these new cameras are 2 steps forward and about 50 steps backwards.  This is terrible.

Taudind
Community Member

I also have the same problem. Now considering returning the battery-powered doorbell to Google

SKBJK
Community Member

I'll be doing the same Taudind

Rocabilly
Community Member

Same issue here

cocokola
Community Member

come on, what the heck, it's 2021 and I have all the same issues with compatability between devices as ten years ago

Twinmom
Community Member

same issue. Any fix??

Taudind
Community Member

Not yet. I switched to Google Assistant.

Riz
Community Member
  • Google dev team are just getting dumber every year

Jacoblyman
Community Member

Same problem. If this isn’t fixed soon then I’m for sure returning my new doorbell. 

CodeE
Community Member

Similar issue with the new wire indoor camera. All the older cameras still work with Alexa but none of the new ones sink to the google home app.  

I am having problems adding the 2021 model cameras to Alexa control. Tried to disable and reenable  the nest camera app. Only picks up the older cameras and thermostats.  Hoping google resolves issue quickly…

lcurioni
Community Member

Indeed, same problem with me and the new Nest Indoor wired camera, bought it to use as a nanny cam and my Alexa show but it is useless, I cannot connect to Alexa skill since it does not appear as an available device on the next home.

It is preposterous that Google cannot migrate Nest home properly and forget about the Alexa integration. Google home is not a replacement for Alexa.

SKBJK
Community Member

I ended up just buying a Google Nest Mini and it does the job just fine (announcing people and packages at the front door etc.) Still would prefer Alexa integration, but fine for now.

shre1185
Community Member

Yes this is ridiculous and I didn't realize it when purchasing the devices. Although they look great, the lack of compatibility with Alexa is disappointing. Even though I also have Google Assistant, their routine and IFTTT shortcomings are a big negative.

ManuelS2021
Community Member

Has the issue of the Google doorbell (battery) and Alexa integration been already resolved by Google? 

cocokola
Community Member

I have yet to see a Google rep even acknowledge this thread.  I guess we won't see Jack ship until the new smart integration standard roll out, matter.  https://buildwithmatter.com/

JustinG
Community Member

Same issue. Many articles and google's support page claim it is east to do but that is false. I would have never purchased this item if I had known of this issue and I might return it. 

cocokola
Community Member

Contact support and ask them I suppose.  Side note: I called support when I received mine as the instructions say you can wire the unit to a doorbell with a resister,  and there is a link during install for information, but the link says nothing about what size resister is needed.  They tried to say an electrition would "know" what to do but wouldn't they need to know what the design calls for?  

swits
Community Member

same issue ... please remediate ASAP ... i am thinking i should return this stupid thing and for the price its too expensive to not integrate seemlessly