nest cam 2nd generation

[bobalou123]

Hello was wondering if anyone had an issue with indoor wired camera. I plug it in and it immediately starts blinking yellow slowly not fast. I have tried to reset it and nothing will happen any thoughts or troubleshooting ideas I can proceed with thank you

[MplsCustomer]

@bobalou123 

According to Google Nest's Help page, a flashing yellow light means:

"The power adapter plugged into your camera has incorrect wattage.

Keep in mind that some third-party power adapters might not be compatible with your camera. Your camera needs a 7.5 W USB-A power cable to stay powered and work properly."

https://support.google.com/googlenest/answer/9268073?hl=en#zippy=%2Cgoogle-nest-cam-wired

You could try another electrical outlet just to make sure there's not a problem with the outlet you're using.

If your camera is within the 1-year warranty, you could contact Support (https://support.google.com/googlenest/gethelp) about what seems to be a faulty power cord/adapter.

[janthadeus]

Hi folks,

Checking in — did you get a chance to plug your camera to another power outlet and speak to our support team as shared by MplsCustomer? If so, how did it go? Let me know if you need more help.
 

I appreciate the help, MplsCustomer.

Thanks,

JT

[janthadeus]

Hey bobalou123,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

JT

[janthadeus]

Hi there,

Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future. 

Best,

JT