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nest camera gen 2

jameyob
Community Member

Hello
We got a new provider so new internet connection at home. Now the camera keeps getting linked but not to the new connection. I tryd to reconnect it but it wont work. How can i reset it or any other tips ?

greetz Jamey

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@jameyob 

Did you perform a factory reset on your camera to clear the Wi-Fi settings?  The instructions are here; be sure to use the "factory reset" instructions and not the "restart" instructions:

https://support.google.com/googlenest/answer/9252162

View Recommended Answer in original post

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@jameyob 

Did you perform a factory reset on your camera to clear the Wi-Fi settings?  The instructions are here; be sure to use the "factory reset" instructions and not the "restart" instructions:

https://support.google.com/googlenest/answer/9252162

Hi everyone,


Thanks for posting. @MplsCustomer  thanks so much for helping out by sending information about how to connect the Nest camera to a new Wi-Fi. That's definitely helpful for the community! @jameyob We hope the article you found was helpful in answering your question about connect your Nest camera to your network.

 
Please let me know if you have any other questions.


Best regards,
Jenny