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nest live stream chrome browser

daleee
Community Member

I have 5 nest cameras that work fine when I am viewing all 5 cameras from my chrome browser. all 5 show a live feed. however when I select a single camera to view the live feed stops. I just see a still picture of my driveway. the live indicator turns from blue to grey. if i click on the live indicator it turns blue but the reverts back to gray and again a still picture. if i use the edge browser it works fine. i can see live feed from a single camera no problem. there is something about chrome that it doesn't work. chrome is up to date. have had this issue with chrome for a long time now.

7 REPLIES 7

EmersonB
Community Specialist
Community Specialist

Hi daleee,
 

Thanks for posting here in the community. I know how confusing it is when you can see the live feed from your Edge browser but can't to your Chrome web browser. To confirm, have you tried to check the live feed using the incognito?
 

Give these steps a try:

  • Try clearing the cache and history.
  • Try reinstalling your Chrome web browser
     

Keep me posted.

 

Regards,

Emerson

daleee
Community Member

It works incognito. Clear cache does not help

Brad
Community Specialist
Community Specialist

@daleee

 

What are your privacy settings set to in your Chrome browser? I am wondering if this has to do with settings, or location etc. instead of an issue with the site. Have you tried another browser by chance?

 

Best regards,

Brad

daleee
Community Member

well its odd. I have another laptop now and use chrome and it works. I am going to give up on this one. Maybe I will reistall chrome from scratch. Yes it works find in other browsers.

 Thanks

Brad
Community Specialist
Community Specialist

@daleee

 

I am relieved to hear that it is working for you now. We'll go ahead and keep this thread open for a little longer for follow-up questions or concerns.

 

Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad

Brad
Community Specialist
Community Specialist

Hi there, 

 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

 

Best regards, 

Brad