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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 885 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16738 Views
  • 0 replies
  • 7 kudos

Nest Account Gone?

I have been using my Nest Dropcam for over 5 years. Today I tried logging into my Nest app with the email I have been using for all of this time and I cant get in. I tried resetting password, never got an email. I contact support and they say no acco...

ASFAZ by • Community Member
  • 986 Views
  • 4 replies
  • 0 kudos

Resolved! When will the software issue be resolved ?

Ever since the update my app has been horrible. Constant buffering and never loads. Always have to close the app and open again. Getting very annoying. We pay for this subscription. We should be able to use it. Is google doing anything about this ?

Guaiana82 by • Community Member
  • 1043 Views
  • 5 replies
  • 0 kudos

Lost magnet mount for nest cam outdoor

Hi, like so many others in this forum I have lost the magnet mount for my nest cam outdoor. Conveniently, nest does not sell them. It looks like the key is to get a community member to reach out. Would somebody please mind reaching out to me so that ...

DaMarg by • Community Member
  • 712 Views
  • 3 replies
  • 0 kudos

Subscriptions

I've got the Google nest hello wired and hell I'm trying to get a nest aware Plus subscription started because I want the 24/7 recorded video instead of the event recorded video but I can't seem to find a subscription to subscribe to for the nest to ...

SGBNDMC by • Community Member
  • 795 Views
  • 4 replies
  • 0 kudos

Video playback not working on pixel device

Hi, any video playback from my doorbell is not working on my pixel 6 Pro for the past month or so. It is working on another android phone in the house, so there is no issue with the doorbell itself. I have restarted, removed and reinstalled the doorb...

Eamonn1 by • Community Member
  • 9208 Views
  • 25 replies
  • 1 kudos

Google Nest Doorbell is Dead???

Hi. Three days ago I noticed that my Nest Doorbell was no longer responding. No light on doorbell. App message was said "Camera offline". Also noted that the doorbell itself was very hot to the touch. Tried a reset but absolutely nothing happened. Tr...

Davir by • Community Member
  • 5363 Views
  • 8 replies
  • 2 kudos

Google Nest Camera does not work with GSuite

Hi there, I have recently invested in multiple Nest cameras for my home and have discovered that I cannot use my legacy GSuite account with them. This is mind blowing.Having been a google customer for 10+ years, using the original Google Apps service...

lambert by • Community Member
  • 553 Views
  • 2 replies
  • 0 kudos

Nest Cam with Floodlight

I installed my camera under an overhang. The camera image is inverted. I tried to switch the camera around, but I can't make it work. The camera cord is too short.Can I get some help?Tom

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