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Nest Outdoor Cam got condensation on lens and its not connecting anymore

Chekole
Community Member

20220701_144220.jpg

 

 my camera is barely 2 years old. Nothing absolutely nothing has touched it since I installed it. I have another camera exactly like this one on the opposite side of entrance and it's working perfectly fine, so far.

I am just posting this so the community gets notice these cameras are not good. I have no hopes on Google helping us (many users claiming same issues). I will do my job and I will leave an honest feedback on amazon. 

6 REPLIES 6

Techno_Guide
Community Member

I advise to really get in touch with Google support for this.   Maybe there is a way to get this fixed or replaced.  

Greetings,

Nicolas

technoguide.be

It's out of the warranty period and in my experience they don't care much about you even within that time (had issues with Google Home Minis)

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience! Unfortunately, we do not process Warranty/Replacement Requests in these Community Forums. If you are seeking a replacement, please contact Support

 

Best Regards,

Brad

aatienza
Community Specialist
Community Specialist

Hey folks,

 

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 


Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey folks,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Archie

Chekole
Community Member

Just like I said, they dont care