Trouble shoot NC013 says to bring the Nest devices close together, but
both the Hello and thermostat are wall mounted about 8 feet apart. How
can I complete set up? These are the only Nest devices in the house.
Thank you for the reply. Spent over two hours on chat with two different
techs. We tried everything listed in the troubleshoot guide and some
that were not. Disconnected the Nest thermo to reboot, reset the Hello
numerous times, closed the app, reloa...
More from Creekside. Used a micro to power the doorbell and put it next
to the thermostat. Still will not connect. Steps taken so far: Restarted
and did a factory reset. Verified that the Nest thermostat and my iPhone
are on the same Wi-Fi network. C...
