paid for a years subscription and yesterday received an email saying your trial ends,

[GVR]

I paid for a subscription and now yesterday I get an email saying my trial has ended, it appears I paid $88.00 for what? trying to get help from google is....... waiting on the phone for an hour now, sending in my problem through their customer support and hearing nothing. Very frustrating dealing with this outfit.

[MplsCustomer]

@GVR 

You can check your current subscription here: https://store.google.com/subscriptions?hl=en-US

In the Google Home app, you can also check your subscription by going to Settings | Nest Aware.

You can also go to your camera in the Google Home app and see if you have History and Full History.

Hopefully, your paid subscription has started, and your trial subscription just happened to end about the same time.

[Brad]

Hey there,

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription. 

Best Regards,

Brad

[Brad]

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.

Best regard,
Brad

[Brad]

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad