signing in to nest on my iMac

[bullit509]

Hi all . i have several nest cams. The problem i have is solely with my iMac when clicking on the nest icon in favourites it allways asks me to sign in using google.Why is this as on my iPhone/ipad this is not the case they just log straight in.I believe i have migrated the account to google, what about using the google home app? please help so i can log in quickly.

regard Tony.

[EmptyNester]

Hello,  I'm an end user like you and have been frustrated by this issue for a few years.  I have send endless feedback comments to GOOGLE/NEST and nothing has changed.    If I view my cameras and then close window and come back about an hour later I have re-login.   

There is one option that might help.  Google is in the process of replacing www.home.nest.com with a new website home.google.com.  This is a PREVIEW version and it still lacks a lot of features.  But the good news is once you long it it almost never asks  you to login again.  The bad news is you can only view LIVE cameras.  It has been over 5 Months and there is still no way to view recorded events.

[EmersonB]

Hello everyone,

@bullit509, thanks for reaching out here in the Community. I know where you're coming from and I would like you to try loggin in with a different web browser. Let us know how it goes.

I appreciate the help, MplsCustomer.

Best,
Emerson

[EmersonB]

Hi bullit509,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,
Emerson

[bullit509]

Still a problem and will be until Google/nest address this issue. 

[EmersonB]

Hi bullit509,

Thanks for getting back to us. We're sorry to hear that this has been an issue for you. This is not the experience we want you to have. However, for us to properly assist you with this issue, could you tell us what are the troubleshooting steps you've taken so far?

Looking forward to your response.

Regards,

Emerson

[EmersonB]

Hey bullit509,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
 
Best,
Emerson

[janthadeus]

Hello there,

I just wanted to jump in here to make sure that you saw our response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks for the help here, EmptyNester and Emerson!

Best,

JT