04-08-2023 09:21 PM
Purchased 4 cameras, installed 2 no problem. Other 2 I keep getting error message "something went wrong". I turned the phone to airplane mode and back, nothing seems to help. I reset the camera to original setting, no help. I am very frusterated. i thought the wifi was weak. Ipurchased a new wifi and point and installed it today no problem. Help!!
04-09-2023 06:06 AM
Is that the exact wording of the error message? Do you see an error code, that starts with a C or NC?
Try these steps:
As you're using an iOS device for setup, I'd also recommend checking these settings:
04-11-2023 08:03 PM
I am using a IOS device, I went back and reset the VPN, then iCloud relay reset, and made sure the ensure the local network access was on. And it worked. Wow! After weeks of frustration. Thank you very much
04-11-2023 08:34 PM
Hi jean54,
Happy to hear that! I appreciate your efforts here. It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks for your help here, davidking!
Cheers,
JT