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water into my camera

Community Member

My outdoor camera is suppose to be water proof, it was install under roofline and still got water inside now it does not turn on anymore. What I can do? is this warranty?


Community Specialist
Community Specialist

Hi there, 


I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed.

  • Do you still need help with this issue? I know that there's been a delay in response since you posted.
  • What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance. 

Best Regards, 

Garrett DS

I had dried it out and it doesn't look like it is any sign of condensation but stil does not turn on. What should I do with it?

Community Member

I have the same issue with water in my camera. Waiting to see the reply to the original poster’s message.