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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15643 Views
  • 0 replies
  • 6 kudos

My Nest app doesn’t see my new Nest cam. And there’s no QR code or 6-digit number to start over.

Hello Google. I've been using my Nest app for close to a decade. I have seven total nest cams running, and I just purchased a new Google nest cam to add to my Nest network, which would bring me to eight cameras. I've/ never had an issue installing a ...

Resolved! Nest cam (battery) does not have event notification option

I've god two cams. Identical. One I installed a year ago a new one just today. But I'm having issues that the new cam won't let me set up event notifications. On my first cam (old) I got this option under notifications. But I don't have it on my new ...

DJasko86 by Community Member
  • 547 Views
  • 2 replies
  • 0 kudos

Floodlight camera doesn’t charge after rain

My floodlight camera stops charging after rain. It’s mounted on ground floor of two story home, so it does get rained on, as opposed to my other nest cams that are mounted under eaves and never have an issue. I have to unmount and charge, I have neve...

Trevino by Community Member
  • 623 Views
  • 3 replies
  • 0 kudos

Nest Camera Outdoor Floodlight

I have a Nest Doorbell which detects people and cars 40 feet away and more from the doorbell without issues.I just installed a Nest Camera Floodlight 12 feet high on a tree in the backyard and its motion detection is very limited (no more than 20 fee...

todo by Community Member
  • 545 Views
  • 2 replies
  • 0 kudos

Nest Doorbell Gen 1 transfered to Home App cant be added again

My Nest Doorbell got transferd to the Home App. After that there were a lot of erros with notifications. So i had to remove the device from the Google home App to ad it again.But it can't be added in the Google home App, because it's the first Genera...

Sebbar by Community Member
  • 2345 Views
  • 14 replies
  • 0 kudos

"This video isn't available yet. Check back later."

Here is a general use-case for a security camera. Something happens outside and you immediately want to check the camera footage to see what it was. Since this event was registered as a person seen or something else that shows up as a block on the ti...

rasbot by Community Member
  • 3424 Views
  • 18 replies
  • 4 kudos

Cameras w/floodlight won’t finish set up

Just installed 2 new "Nest Cam with Floodlight"s. Added both to Google Home app. Both floodlights work fine - can turn them both on & off using the Google Home app. Both cameras are recording events, and even sending notifications to phone & watch. B...

OHOSK by Community Member
  • 453 Views
  • 1 replies
  • 0 kudos
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