water into my camera

[lPatino]

My outdoor camera is suppose to be water proof, it was install under roofline and still got water inside now it does not turn on anymore. What I can do? is this warranty?

[GarrettDS]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed.

• Do you still need help with this issue? I know that there's been a delay in response since you posted.
• What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance. 

Best Regards, 

Garrett DS

[lPatino]

I had dried it out and it doesn't look like it is any sign of condensation but stil does not turn on. What should I do with it?

[Pjh1]

I have the same issue with water in my camera. Waiting to see the reply to the original poster’s message.