wifi connection

[Sumdumsit]

moved nest indoor camera from garage to kitchen temporarily.  Camera would not reconnect to wifi.  Restarted camera.  reset camera.  tried to reconnect to network and camera wont connect to my wifi.  Restarted wifi. ensured wifi was operable. camera light comes on.  camera WILL NOT connect to wifi.  I have a mesh system throughout house and have exceptional wifi throught out residence.

suggestions?

[MplsCustomer]

@Sumdumsit 

When you say you "restarted" your Google Nest Indoor Camera (presumably 1st gen, since your post says "Nest app"), did you unplug your camera for 10 seconds, as described in the Help topic below? And when you say you "reset" your Google Nest Indoor Camera, did you remove it from the Google Nest app (the only "factory reset" option listed for that camera in the Help topic below)?

https://support.google.com/googlenest/answer/9252162

And when you say "camera light comes on", what color status light do you get? The Help topic below lists the possible status lights:

https://support.google.com/googlenest/answer/9268073?hl=en&sjid=1261031483390963197-NC#zippy=%2Cgoog...

[nigelrtaylor]

I'm having the same problem with 3 older outdoor cameras. Migrated them to Google Home and they won't show live video and keep disconnecting from WiFi. I think it's built in obselesense

[MplsCustomer]

@nigelrtaylor 

If you "transferred" your 1st gen cameras from the Google Nest app to the beta "Pubic Preview" version of the Google Home app (something we have NOT done) and they're not working there, you should be able to transfer them back:

https://support.google.com/googlenest/answer/13038234?sjid=1353579365616655310-NC#zippy=%2Cgo-back-t...