We got a new router and these cameras are REFUSING to reconnect. I have moved them closer to router cause it keeps saying im not close enough and nothing to working ive gone as far as removing them all together NOTHING is working what do i do
Google Nest does not make it easy to update Wi-Fi settings on its devices; that's why they recommend, when getting a new router/modem, to set the network name (SSID) and password to the same values used on your old router/modem. Here's their Help topic:
I understand that you're having trouble connecting to your new WiFi network. I'm here to help you get back online. Just to check, what type of Nest camera are you using? What is the status of the LED light on the Nest Camera? Have you tried doing a factory reset on your Nest camera? Here is a link on how to restart or factory reset Nest camera or doorbell.
