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1st gen chromecast doesnt connect to wifi

kmk
Community Member

My chromecast connects when I go into my wifi and select Chromecast#### but since my wifi on my phone is connected to that and not the real network i am attempting to connect it to, it wont connect to my actual network. I try to switch it over on my phone while in the google home app as i am waiting for it to connect but then it just says there has been an error.

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there kmk,

I'm sorry to hear your Chromecast is having some connection issue! Networking can be a bit tricky, so I'd be happy to help out. In this case, go ahead and follow the steps listed in this article. If that doesn't resolve the issue, then follow the steps in this article as well.


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Azarco
Community Specialist
Community Specialist

Hello there,

Thanks for the help, Jeran!

kmk, still having trouble connecting your Chromecast to your network? If so, try setting up your Chromecast using a mobile hotspot to isolate if this is network related issue. Let us know by updating this thread and the Community will be happy to lend a hand.


Regards,

Alex

Azarco
Community Specialist
Community Specialist

Hi kmk,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.


Thanks,

Alex