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4k Chromecast with Gtv option to allow unknown sources

Anonymous
Not applicable

In order to side load apps, developer mode must be on and then under the “Security and Restrictions” menu, allow unknown sources must be checked. These options disappear once any app, including supported apps, is downloaded.  This is now a known issue, there was another thread that a rep marked as resolved, though it was not. For many of us, this is the primary reason we bought the device and the inability to use this feature has been leading many to return their device and go with a Fire Stick. Is this issue being actively worked on or is it a dead feature?

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there zackmamba,

Welcome to the Chromecast Community Forum! This is something I've run into as well, and I am currently in contact with a higher tier of support. While I am still waiting for a response, I'll let you know as soon as I find anything out regarding this unknown sources issue.


If you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Anonymous
Not applicable

Yeah I already returned my chromecast and got a firestick. You guys are really dragging your feet on this one

Jeran
Community Specialist
Community Specialist

Hey there zackmamba,

 

I'm really sorry to hear that the Chromecast wasn't working out, and it's totally understandable. If a key feature that I used disappeared randomly, I'd be pretty annoyed as well. I'm still waiting for a response from support regarding this, but did you have any other questions I can address, or should I go ahead and lock the thread?

 

Best regards,

Jeran

Azarco
Community Specialist
Community Specialist

Hey zackmamba,

We're sad to see you go, if you ever change your mind we're always here to help. We'll go ahead and lock this thread if we won't hear back from you after 24 hours.

Regards,

Alex