Ambient Mode on Built-in TV

[kcburk]

I need help with ambient mode on my Vizio tvs with Chromecast built-in. When I try to access the ambient mode settings from the Home app all I get is a blank screen showing Device Settings at the top but nothing else. Any help is appreciated.

[Byteguy]

Each manufacturer that does Chromecast-built-in is given the option to change some settings.

We've heard a lot that Ambient Mode is often restricted; the TV just won't accept it.  Contact Vizio Support and ask them.  They can tell you what they changed when they implemented Chromecast.

[Jeran]

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[JenniferV]

Hi folks,

Thanks for the help, Byteguy and Jeran.

kcburk, it's us again. I wanted to check back in to see if you still have other questions and concerns. Feel free to let us know if you do.

Thanks,

Jennifer

[JenniferV]

Hey kcburk,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer