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Ambient mode stops working

dypdyp
Community Member

‎08-14-2023 07:18 AM

We have Google Photos set display in ambient mode which had been working fine for a while.  Recently ambient mode stopped kicking in automatically.  Even when I manually initiate ambient mode, after some time, it goes back to displaying the default Home Screen.

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Alex_S
Community Specialist
Community Specialist

‎08-18-2023 08:42 AM

Hi dypdyp,
 

I know how it feels when something isn’t working the way it should. Let’s further look into it. Try to do these steps:

 

  1. Unplug Chromecast with Google TV 4K device from the power and HDMI port.
  2. Unplug your TV from the power outlet for a minute > Plug back in.
  3. Plug Chromecast with Google TV 4K device to the power and HDMI port.
  4. Set the Ambient mode again.

 

Let me know how it goes. 


Kind regards,
Alex

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