Android tv

[Ofri]

Hi,

I am having issues with Google Home and Google TV.

Android TV remote app stopped working and I can not find it for redownloading on Google Play.

After looking at the web I found that I can install Android Home and Android TV and use it for controlling my streamer.

The problem is when I opened Google TV it tells my that it is not available in my country. So hence I am being left without control on my TV. 

Any advises?

[Jeran]

Hey there Ofri,

I apologize about the late response, thank you for being patient! Were you able to fix that Android TV issue? If not, I'd be happy to help out, let me just ask you, are you trying to use the Virtual Remote in Google Home? That would be the virtual remote you would need to use if you have a Chromecast with Google TV, not the Android TV app.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

[Ofri]

Hi,

I have tried Google Home app but the app did not fond the streamer as a device to control.

After many tries I decided to do a factory reset to the streamer. Then I got stuck because I don't have the remote to choose language or region.

So this is where it ended actually.

[Jeran]

Hiya offer,

Just out of curiosity, what country are you located in? Here is a list of the supported countries for each device, see if your country is listed under the Chromecast with Google TV.

Best regards,

Jeran

[JenniferV]

Hi folks,

Thanks for the help here, Jeran.

Ofri, how's it going? Do you still need help?

Regards,

Jennifer

[JenniferV]

Hello Ofri,

We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you still need help, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer