09-27-2021 03:53 PM
Hi,
This problem has just started & everything has been ok till few days ago.
I use an Android device to cast ChromeCast to my LG TV. My home app is updated as is my chrome mobile. When i click on the CC tab within the movie to cast it tries to start as the timeline on bottom of TV shows attempt,then suddenly it just stops & leaves a black screen with blue CC icon middle of tv screen.
I have rebooted & restarted everything, all modems, wifi & Android devices. Still same thing. Would be grateful for any help.
Thank you .
Answered! Go to the Recommended Answer.
10-18-2021 03:51 PM
It was the streaming site ... He got it fixed .thanks
10-15-2021 12:03 PM
Hey there BliTzer,
I apologize about the late response, thank you for being patient! Were you able to fix that casting issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:
I look forward to your response, and if you have any other questions or concerns for me, please let me know!
Best regards,
Jeran
10-15-2021 01:06 PM
10-15-2021 01:29 PM
Of course! From what you have told me, it does seem to be an issue that may be isolated on his website. However, we can try some troubleshooting to see if they help. First, I would check out this post with a similar issue, here are the steps that Craig Cez recommended:
"Make sure that you have the latest Chrome version. Simultaneously turn off and on the Chromecast device and the Wi-Fi router for 1-2 mins. If still not working. Do the following:
On your Chrome browser’s address bar. Type — chrome://flags/
Also, I kindly suggest taking a look at the minimum system requirements to ensure that your device is able to cast content."
Go ahead and give that a try and see if that helps the issue at all.
Best regards,
Jeran
10-18-2021 03:33 PM
Hey there,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran
10-18-2021 03:51 PM
It was the streaming site ... He got it fixed .thanks
10-19-2021 09:59 AM
Awesome, I'm glad to hear that!
In that case, I'm locking up the thread. Feel free to make a new thread if you have any more questions or concerns in the future.
Have a good one!
Best regards,
Jeran