Bluetooth on Chromecast

[Maxwell9]

Hi! I have a problem with my Chromecast. In order to disconnect my earbuds from my Chromecast I have to restart it, no other way to disconnect them, if I force the disconnection from the "Accessories" tab in Settings, no sound is delivered, but the conexion keeps going although the devide says it's disconnected (my earbuds say by voice "Disconnected" when that happens, but with the Chromecast doesn't say anything, so I think the conexion continues). Any solution? Thanks!

[Jeran]

Hey there Maxwell9,

I apologize about the late response, thank you for being patient! Were you able to fix that Bluetooth issue? If not, I'd be happy to help out, as the process sounds a bit lengthy to be doing each time. Let me just ask you some questions about what's happening:

• When did this issue start happening?
• What type of earbuds are you using?
• What is the firmware version of your Chromecast?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

[JenniferV]

Hi there,

Thanks for the help here, Jeran.

Maxwell9, how's it going with your Chromecast? Do you still need our help?

Thanks,

Jennifer

[JenniferV]

Hi Maxwell9,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

[Maxwell9]

Hi! I´m sorry for the delay. It is still happening, after I manually disconnect the earbuds in settings, they still remain connected. The device is the Google Chromecast 4 with Google TV, firmware version: 1.56.276477 and it is updated to the latest software. My earbuds are the JVC HA-A50T-H-U. For additional explanation, I have to restart the Chromecast in order to get the wireless earbuds to disconnect, I have not found any other way. I think that the Bluetooth devices should disconnect after the Chromecast enters stand by mode, beside the problem I have with the manual disconnection. Thanks for the response!

[Davidalfa]

Same here.

The only way is to forget the device or restart the Chromecast.

Unless I do that, no other device can connect to the earphones.

When disconnecting them in my phone they'll say "disconnected", but when doing so in the Chromecast they won't.