CCwGTV "Loading error. Unable to load For you" on home screen

[nk2261]

My Chromecast with Google TV has been working perfectly since the day I got it. I updated the Android web services and now the"For You" won't load. I've tried

"Navigate to your profile icon and then select Settings and then System and then Storage and then Internal shared storage and then Cached data.

Select OK to clear cached data for all apps." That for not work

[Jeran]

Hey there nk2261,

I apologize for the late response, and thank you for being patient! Were you able to fix that home screen issue? If not, I'd be happy to help you figure this out. First, make sure your Chromecast's firmware is up-to-date. Then, go ahead and just restart the Chromecast, as this can resolve some minor issues. Finally, if the problem persists, go ahead and factory reset that Chromecast device.

I look forward to your response, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

[nk2261 · Accepted solution]

I was able to get it to work by also clearing cache and data from Android web services

[Jeran]

Hello nk2261,

Awesome, thank you for letting me know! Hopefully that helps other users who run into this issue. Let me know if you have any more issues and concerns, and I'd be happy to help out where I can.

Best regards,

Jeran

[Babajo66]

I have tried all these options but nothing is working and nobody seems to answer my posts,please help 

[nk2261]

@Babajo66 do you happen to have a pi-hole on your network?

[Jeran]

Hiya Babajo66,

It looks like nk2261 was able to get it working by clearing the cache and data from Android web services. Have you attempted the same steps already?

Best regards,

Jeran

[Jeran]

Hey everyone,

Does anyone have any more questions that I can address? 

Thank you,
Jeran

[Jeran]

Hiya everyone,

Does anyone have any more questions? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran