I loaded CNN Go, but when I try to open the app, it crashes, also when I cast CNN from my phone to Chromecast TV, the Live TV is a black screen, but you hear audio, I did loaded the newest Software on to the Chromecast
Thanks for reaching out. Let's sort this out.
A few questions: Is this only happening in the CNN Go app or across all apps? When did the issue start? Is this working previously? Please reinstall the CNN Go app both on the Google TV and your mobile phone. Rebooting your Chromecast might also help.
Note: If the issue is isolated when using the CNN Go app, please reach out to the app manufacturer for additional help.