Can’t communicate between chromecast and iPhone

[Walsh71]

I’ve reset my chromecast, updated my phone, updated my apps, made sure my local network access is on, and I still receive this message:

Master bedroom tv may be set up, but we could not communicate with it from your iPhone. Make sure that you have enabled local network access in your privacy settings and try again. 

Local network access is definitely on. i don’t know how else to solve this issue. My phone used to connect no problem. Chrome cast light is white, both devices on same wifi

[Grammsay]

Hi Walsh,

1. On your iOS device’s home screen (iOS 14 or later), tap Settings. 
2. Tap Privacy → Local Network. You’ll find a list of apps.
3. Turn on Local Network Access for the app(s) you would like to allow access to your network. This will allow permissions for your device to discover Cast-enabled devices.

If this does not work, be sure to restart both your phone and your wifi router.

[Walsh71]

Thanks Grammsay I have already tried all three steps above but it still doesn’t work

[Walsh71]

I have also tried restarting phone and wifi router and it still doesn’t work

[Grammsay]

Hey again Walsh,

I'm sorry to hear the issue persists. Have you tried factory resetting your Chromecast, too?

• How to find the physical reset button for Chromecast devices 
• How to factory reset your Chromecast 

[Walsh71]

Hi Grammsay, yes I have reset my Chromecast. As I said in my original question 'I’ve reset my chromecast, updated my phone, updated my apps, made sure my local network access is on'. 

[Grammsay]

Hey again,

Sorry, must've missed that! What type of iPhone is it? Additionally, have you tried to set it up with a different tv?

[JenniferV · Accepted solution]

Hi folks,

Thanks for the help, Grammsay. I appreciate it.

Walsh, have you tried the last step suggested by Grammsay? If yes, how was it? You can also try to manually connect to the Chromecast SSID. Here's how: Go to the phone’s Settings > Open WiFi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set up again.

Thanks,

Jennifer

[Walsh71]

Hi Jennifer. I hadn't tried to connecting to another TV. But I tried your suggestion of manually connecting to the chromecast SSID and the chromecast is now connected to the TV! Thanks so much

[JenniferV]

Hey Walsh71,

Awesome! Glad to hear that the issue is now resolved.

In the meantime, do you still have other questions and concerns?

Thanks,

Jennifer

[JenniferV]

Hi there,

It's me again. I don't want to be a nudge but I'd like to check if you still have other questions and concerns. Feel free to let me know if you do.

Best,

Jennifer

[Walsh71]

Hi Jennifer I have no other questions. Thank you

[Walsh71]

Hi Jennifer I have no other concerns. Thank you

[JenniferV]

Hi Walsh71,

You're welcome. I'll go ahead and lock this thread. Feel free to create a new one should you need help in the future.

Have a good one!

Cheers,

Jennifer

[Sandro1]

I Have A Similar Issue, With My Nest Mini.

Tried Connecting It With The SSID, Didnt Work. It Functions As Intended On A Different Network

[JenniferV]

Hi Sandro1,

Thanks for posting to the Chromecast Community! 

It looks like your concern is about setting up your Nest Mini. I'd suggest you post your concern to the Speakers and Displays Community forum. The Community specialists who specialized with this product will be more than happy to help you.

Thanks,

Jennifer