02-22-2023 01:13 PM
I'm trying to set up newly bought Chromecast, but keep getting error msg saying that :
Master bedroom tv may be set up, but we could not communicate with it from your iPhone. Make sure that you have enabled local network access in your privacy settings and try again.
But i checked, GoogleHome is in the local network.
I've tried to reset chromecast, reset GoogleHome app, update iphone software, reset network, reset privacy, make sure they're on the same network, but it still didn't work.
I saw some posting that we can manually connect to GoogleSSID, but i don't find this network under WIFI. Anyone can help me on this?
Thanks,
WW
02-25-2023 07:03 AM
Try these steps:
If none of the steps above help, factory reset your Chromecast and then retry setup. You may also want to try setup using a different phone or tablet, just to test, if you have one.
02-27-2023 10:50 AM
Hi there,
As always, thanks for the help, davidking.
WendyW, how's it going? Did you manage to get your device working?
Regards,
Jennifer
03-02-2023 12:30 PM
Thank you for helping out on this thread, David and Jennifer!
Hey there WendyW,
I'm just checking up on this thread, do you have any more questions or need any additional help?
Best regards,
Jeran
03-06-2023 07:00 AM
Hello WendyW,
We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.
Thanks for lending a hand, Jeran.
Best,
Jennifer
03-06-2023 10:55 AM
Hi there. It’s resolved by setting up with remote and then cast to chromecast HD.
03-06-2023 12:09 PM
Hi WendyW,
Awesome! Glad to hear that this has been sorted out and thanks for keeping us in the loop. Since the issue is resolved and you don't have any more questions and concerns, I'll go ahead and lock this thread now.
If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Thanks,
Jennifer