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Cast icon missing in netflix

DrAli
Community Member

Can't see video from Netflix app.

Netflix app also doesn't have cast icon

 

1 ACCEPTED SOLUTION

JillG
Platinum Product Expert
Platinum Product Expert

Hi there,

Try reinstalling your Netflix app. If that doesn't help reboot your Chromecast and your phone. 

Let us know how it goes.

View solution in original post

7 REPLIES 7

JillG
Platinum Product Expert
Platinum Product Expert

Hi there,

Try reinstalling your Netflix app. If that doesn't help reboot your Chromecast and your phone. 

Let us know how it goes.

View solution in original post

DrAli
Community Member

I have done it 2-3 times.

I am trying in MiTV with Built in Chromecast.

Casting from Samsung Android phone.

DrAli
Community Member

I am casting my samsung android phone to MiTV through built-in Chromcast.

I am unable to see video from Netflix on MiTV. Only audio is working.

Everything else is working fine

Lennard1991
Community Member

same problem. i can cast everything else like youtube, disney+ etc. but no netflix. i tried factory reset, static ip, last updates on ios and chromecast but nothing seems to work. with the chromecast gen3 it all works without any problems.

Jeran
Community Specialist
Community Specialist

Hey DrAli,

 

Let me just ask you a few questions about what's happening:

  • When did this issue start happening?
  • Are you able to cast Netflix from another device, such as a computer or tablet?
  • Are you able to cast from Netflix's website?
  • Is your TV's firmware up-to-date?

I look forward to your response! Also, thank you for your help on this JillG, I appreciate it!

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from DrAli, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jill!

Best regards,
Jeran