Chrome cast Ultra

[Noel_C]

I'm not sure if I'm in the right place but here goes. My Chrome cast says "Non standard power supply detected. To stream in 4k use the power supply included. I thought I was using the power supply from the box. I can stream ok but not sure if the stream is in 4k? Should I be concerned about this?

[Cathal_S]

Hi Noel_C,

The Chromecast ultra will detect when you are not using the supplied power adapter and cable that came shipped with the device. It needs more power than some standard power adapters supply and the official one also has an ethernet connection.

https://support.google.com/chromecast/answer/3212934 

Regards,

Cathal

[Jeran]

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[Noel_C]

Hi sorry for late reply. I,m unable to locate original lead and assume I used the one from my old chrome cast. Can a new lead be purchased?

[Cathal_S · Accepted solution]

Hi again,

Below is a Google store link.

https://store.google.com/product/ethernet_adapter_for_chromecast 

Regards,

Cathal

[Jeran]

Hey there Noel_C,

Did you have any more questions or need any additional help?

Just checking up,
Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Noel_C, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Cathal_S!

Best regards,
Jeran