Chrome cast remote won’t pair

[Jgrah]

I’ve just purchased a chrome cast with Google tv and the remote won’t pair with the chrome cast. I’ve put in the batteries and a solid white light come on. I’ve tried to connect other remotes to the chrome cast but this doesn’t work either. I’ve tried all the reset options for the remote but still no luck 

[Kimy]

Hi Jgrah,

Thanks for posting and for being a step ahead of us. Try to remove the batteries and give it an overnight rest. Then factory reset the remote and try again. Using a new set of batteries might also help. Check out this link for more information.

I look forward to your response.

Thanks,

Kimy

[Jeran]

Thank you for helping out on this thread, Kimy!

Hey there Jgrah,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

[Jeran]

Hey Jgrah,

Do you have any more questions? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran