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Chrome cast set up not complete

Kemlek2005
Community Member
  • My TV is showing Google but not working. I am unable to complete my set up. What should I do next
4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there Kemlek2005,

I am real sorry about the late response, thank you for your patience! Were you able to fix that set-up issue? If not, I'd be happy to help you look into it, since I understand it can be a pain sometimes! Let me just ask you some questions about what's happening:

  • What color is the LED light on the Chromecast?
  • Do you get any errors when you're setting it up?
  • Have you already factory reset the device?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Kemlek2005, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran