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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 220 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27080 Views
  • 0 replies
  • 12 kudos

No 5.1 surround sound with Chromecast for Google TV + Netflix app

Hi !I cannot play 5.1 surround sound with Chromecast for Google TV (4K) and the native Netflix app.With the same setup, I get good 5.1 sound with the native Prime Video app.-> Is there an issue with the Netflix Chromcast for Google TV app ? Anyone ma...

FlamKeuch by • Community Member
  • 799 Views
  • 2 replies
  • 0 kudos

Google HDMI CEC / Samsung Anynet+ won't work on initial startup

#bug #problemUpon powering on the TV, the Chromecast takes up to 10-20 seconds to start, and when it eventually does, the Chromecast doesn’t respond to the TV remote. The fix is to change the source back and forth (HDMI1 to HDMI2 back to HDMI1), and ...

tfosseli by • Community Member
  • 904 Views
  • 1 replies
  • 0 kudos

chromcast 2nd generation

i have been using the chromecast for over year to cast from my iphone 7 , a sports app BEIN connect. it was running perfect without any issues. now i can start casting but after 4-5 minutes it disconnect. i have to change the channel and then it re-c...

mikejord by • Community Member
  • 441 Views
  • 1 replies
  • 0 kudos

Error message Netflix

I just started Upington this. I can watch Youtube just fine.Netflix loads, you can search and even watch the treiler. When storting the mooie Wishing a minute it given you this message:Something went wrong. Please try again later. We did reboot. Wifi...

Marieg by • Community Member
  • 438 Views
  • 1 replies
  • 0 kudos

Problams de conexión con Paramount +

La app de Paramount + de repente envía u mensaje de error de conexión. Ya reinstale la app, actualice el chromecast. Pero persiste el problema. Trato de conectarlo por el celular y extender pantalla pero tampoco. ¿Cuál es la solución?

EdgarS73 by • Community Member
  • 397 Views
  • 1 replies
  • 0 kudos

screensaver Activation

Buongiorno. Volevo chiedere dopo quanti minuti si attiva lo screen saver o la modalità ambiente e se è possibile regolare il tempo di attivazione in Chromecast 4K. Grazie a tutti.

Vinc1 by • Community Member
  • 387 Views
  • 1 replies
  • 0 kudos

Chromecast infinite loop setting up your TV

Hi,I just buy a new Nokia Google TV FHD, I try the first configuration but i'm stuck on ''setting up your TV'' with message ''follow instructions on google Home app''.. Google Home app ''can't connect to Chromecast '', I tried everything :Reboot TV, ...

YohanG by • Community Member
  • 738 Views
  • 3 replies
  • 0 kudos

Issue with Chromecast Device Not Detecting Specific Wi-Fi Network

Dear Chromecast Support Team,I hope this message finds you well. I am writing to seek assistance with a connectivity issue I am experiencing with my Chromecast device.Problem Description: Despite having a functional Wi-Fi network, my Chromecast devic...

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