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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25898 Views
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  • 11 kudos

Gooogle TV Remote stopped workin

My Google Tv Chromecast Remote stopped working, also overheats and wont turn the led light. I try reseting, change batteries but nothing works. Looks liike a shortcircuit. Any hint> Is is barely 3 mobthys old

gcosta69 by • Community Member
  • 401 Views
  • 1 replies
  • 0 kudos

remote power on button problem

Good morning everyone! I have a TV with google tv/chromecast built in. The tv in all aspects is great. Except for its remote that it came with. So I bought the voice control google remote for chromecast from google. Connected it to my tv and works a ...

DexterH71 by • Community Member
  • 359 Views
  • 1 replies
  • 0 kudos

Cannot cast Google Photo Album to Chromecast with Google TV 4K

While I CAN cast Google Photos (pics and videos), and CANNOT cast any of my Google Photo Albums. I only see the the Google Photo logo and if audio exists in the album, I can hear that audio. I just upgraded my HD Chromecast to 4K, but still no luck.

samorrell by • Community Member
  • 480 Views
  • 2 replies
  • 0 kudos

Android TV remote for Polaroid TV TQL28R4PR001

Hello,I contacted the chat support and read this post : (1) Re: Define IR profile manually for chromecast remo... - Google Nest Community.I try to configure my remote with my POLAROID TV but the remote does not offer the good code for volume and powe...

MickaelD by • Community Member
  • 701 Views
  • 2 replies
  • 0 kudos

My chromecast won't work on Laptop (google Chrome) but works on phone

My Laptop connected to same WIFI than Chromcast after trying everything doesn't recognize even that there is a device to cast to. My chromcast it's new! I did the set up with the app. I can cast from my Iphone (have tried only youtube which works wel...

P4U by • Community Member
  • 265 Views
  • 0 replies
  • 0 kudos

Chromecast 4ta con sonido intermitente

Al instalar aplicaciones como Max, Netflix, Amazon e intentar ver una pelicula el sonido de entrecorta y no se puede escuchar nada, pero en youtube o plex funciona perfectamente.@Googletv

DaveSanGo by • Community Member
  • 262 Views
  • 0 replies
  • 0 kudos

Chromcast Setup Keeps Factory Resetting

I have 7 of these devices and have been trying to add a new one. As soon as the new device starts up it goes to the Paring Bluetooth Screen. I press the Home and <- key and it pairs the remote. However the Bluetooth screen stays up and then the devic...

No puedo encender ni apagar mi Android TV (Noblex)

Buenas, soy nuevo en esto de la domótica. Me compré un Nest Mini 2 y estoy intentando usarlo con mi Noblex TV con Android y chromecast intregrado. Tengo configurado en Google Home ambos dispositivos y también están conectados a la misma red wifi. Ten...

Rea1990 by • Community Member
  • 675 Views
  • 0 replies
  • 0 kudos
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