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Chrome casts issue

Vinay5
Community Member

The Actual issue with the remote buttons are not working properly that's the only person what I facing 

1 REPLY 1

tajennifer
Community Specialist
Community Specialist

Hi Vinay5,

 

Thanks for posting. I'm sorry to hear that you are experiencing this situation with your remote control that is not working. But don't worry, I can help. In this case you can follow the next steps:

 

1. Reboot your Chromecast with Google TV

2. Unpair your Chromecast Voice Remote

      If your Chromecast Voice Remote is paired with your Chromecast with Google TV, unpair it:

  • Go to your account profile > Settings > Remotes & Accessories.
  • Select Chromecast Remote, then Forget, then Yes.


3. Factory reset your Chromecast Voice Remote

  • Remove both batteries and wait 5 minutes.
  • Reinsert the batteries while pressing and holding the Home button.
  • Continue to hold the Home button while the LED light turns on and stays solid.
  • When the light starts to pulse, release the button.

4. Set up Chromecast with Google TV and Voice Remote

 

You can check the "Troubleshoot the Chromecast Voice Remote" article for more details.

 

Please let me know if you have more questions, I'll be happy to help.

 

Best regards,

Jenny