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Chrome casts not working

Ruki
Community Member

Hi is there Known issues or some kind of update that caused Chrome devices to stop working?

My Chrome cast as well as my aunt who is 10km away from me both stopped Working as of yesterday. 

Tried all trouble shooting options. It connects on Google home but when I try to cast from Netflix and other supported apps in say not connected.

 

1 Recommended Answer

djtetei
Bronze
Bronze

Check your internet connection.

Reboot both the Chromecast device and your WiFi router - unplug them from the main power grid for about 5 minutes then plug them back in.

View Recommended Answer in original post

6 REPLIES 6

Nickee_P
Community Member

Mine also stopped working yesterday. And I followed all the help steps with no luck.

Nickee_P
Community Member

Ok so after taking a break and then trying everything again, I realised I hadn't tried turning my modem off at the wall. That seems to have done the trick...for now 🤞🤞

Ruki
Community Member

Thanks the good old turn it off turn it on worked. Yes that the only thing I didn't do as well. Working g all good 

djtetei
Bronze
Bronze

Check your internet connection.

Reboot both the Chromecast device and your WiFi router - unplug them from the main power grid for about 5 minutes then plug them back in.

Ruki
Community Member

Thanks it worked 

Jeran
Community Specialist
Community Specialist

Hey there!

It looks like djtetei was able to help out Ruki, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran