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Chrome on my Windows 11 laptop no longer sees any of my Chromecast

WayneH1
Community Member

I have anew Lenovo PC with Windows 11 and I cant see my device. I can see from my ISO devices but not Chrome on my PC. I have tried multiple factory resets to no avail.

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Try these steps:

  1. Make sure your Chromecast is within 15 - 20 ft (4 - 6 m) of the Wi-Fi router if possible.
  2. Turn on Wi-Fi and Bluetooth on your computer, if not already turned on.
  3. Reboot your router. Most routers just require that you unplug the power source and then plug it back in to reboot.
  4. Reboot Chromecast by removing the power cable, then reconnect it.
  5. Reboot your computer.
  6. Make sure you're using the latest version of the Chrome browser.
  7. Turn Wi-Fi off and on again on your computer.

If none of the steps above help, factory reset your Chromecast and do setup again. 

JenniferV
Community Specialist
Community Specialist

Hello there,

 

I appreciate your help, davidking.

 

WayneH1, we hope that helps. Feel free to let us know if you still have concerns — we're always here for you!

 

Best,

Jennifer

Jeran
Community Specialist
Community Specialist

Thanks for the help, David and Jennifer!

 

Hey there WayneH1,

Do you have any more questions that we can address? 

Thank you,
Jeran

Jeran
Community Specialist
Community Specialist

Hey WayneH1,

Do you have any more questions? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran