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Chromecast 3rd Gen unable to see my WIFI (it was working fine earlier). I only changed my mobile.

Grace
Googler
Googler

‎08-31-2021 12:56 PM - edited ‎08-31-2021 01:06 PM

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Original Poster: Touqeerul Bari 5399

The Chromecast was working fine. I changed my mobile and since then ...unable to set up the Chromecast. During setup, it couldn't find my Wifi (whereas showing other available networks). Even manual entry doesn't work. Not sure why?

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Grace
Googler
Googler

‎08-31-2021 12:57 PM

Welcome to the help community
 
Are you in a Chromecast supported country?
 
Chromecast devices supported in countries listed on 
 
Does your location have a captive portal (apartments, dorm, hotel, etc) that requires a login? When the captive portal settings are enabled, these settings can prevent your Chromecast device from properly connecting to your mobile device or computer. -- See What router settings do I need to set up Chromecast?
 
- From James (Gold Product Expert)
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