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Chromecast Built in

AlvesBrandon38
Community Member

Bonjour, 

Je possède une télévision avec Chromecast intégré. Celui-ci fonctionne très bien lorsque ma télévision est en Wifi. 

Aillant une mauvaise réception dans la pièce ou c'elle ci est positionnée, et possédant un réseau RJ45(Ethernet) dans tout le bâtiment, j'ai connecté ma télévisons via câble. Dans cette configuration, le chromecast ne fonctionne plus.

Télévision en Wifi : Chromecast fonctionne 

Télévision en Câblé (RJ45) : Chromecast ne fonctionne pas (pourtant sur le même réseau) 

 

Merci pour votre aide 

1 ACCEPTED SOLUTION

Jeran
Community Specialist
Community Specialist

Hey there!

 

You may be correct that your particular TV may only support Chromecast with a Wi-Fi connection. The hard thing about Chromecast Built-In is that it is an open-source software, so the functionality may vary from television to television. 

 

I'm sorry I couldn't have been more helpful, but if you had any more questions or concerns, I'd be happy to help out!

 

Best regards,

Jeran

View solution in original post

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there AlvesBrandon38,

I apologize about the late response, thank you for being patient! Were you able to fix that ethernet issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • What make and model of TV do you have?
  • Is your TV's firmware up-to-date?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Hi Jeran ! 

Thanks for your answer. 

  • What make and model of TV do you have? TOSHIBA 43LA2063DG
  • Is your TV's firmware up-to-date? Up to date (checked 1 week ago)
  • What troubleshooting steps have you already tried?
    • Find my TV in the Google Home application (disappears when it is wired as if it was turned off and reappears when my TV is on wifi) 
    • When wired, I tried to cast via Youtube and associate my TV via the pairing code provided by the YouTube application

I came to the conclusion that the cast option on my TV only worked in WiFi and was not supported for a TV connected by cable to the network  (which is a shame because I have a better connexion speed with cable)

 

Thanks a lot for your help 

Regards 

Jeran
Community Specialist
Community Specialist

Hey there!

 

You may be correct that your particular TV may only support Chromecast with a Wi-Fi connection. The hard thing about Chromecast Built-In is that it is an open-source software, so the functionality may vary from television to television. 

 

I'm sorry I couldn't have been more helpful, but if you had any more questions or concerns, I'd be happy to help out!

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from AlvesBrandon38, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran