05-27-2022 08:25 PM
I've used this at multiple location devices before not sure why now it doesn't work and it's been probably 3 years now. I looked at other forum posts and turned on Wi-Fi, turned off mobile internet which almost seemed like it was going to work then for some reason it's not still not connecting after I typed in the code on the screen. Then the TV keeps flickering as if the device's wire is not connected properly, is it possible because I'm using a 3rd part USB cord to connect the power to the device?
Answered! Go to the Recommended Answer.
06-04-2022 07:53 PM
For some reason I waited and it is now working 😅
06-01-2022 06:11 PM
Hi jiggy927,
Thanks for reaching out. Let's sort this out.
A few questions: What's the LED light status in your Chromecast? How far is it from the Wi-Fi router? Are you getting any messages when connecting it to your network?
Give these steps a try:
Note: It's recommended to use the provided power cord and adapter that came with the Chromecast to avoid damaging the device and for it to work properly.
Thanks,
Jennifer
06-04-2022 06:57 PM
Hi there,
It's me again. I want to make sure you're all good — how did the steps go?
Thanks,
Jennifer
06-04-2022 07:53 PM
For some reason I waited and it is now working 😅
06-05-2022 09:14 AM
Hi jiggy927,
That's cool! Glad to hear everything is up and running now. In that case, do you still have other questions and concerns?
Regards,
Jennifer
06-08-2022 09:58 AM
Hi there,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer
06-09-2022 10:04 AM
Hey there!
We haven't heard back from jiggy927, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, Jennifer!
Best regards,
Jeran