01-24-2022 07:25 AM
When using Google Home to set up chromecast, it gets stuck at Location Access. All my location settings are on but Google Home keeps saying to enable access
01-30-2022 03:52 PM
Hi Nizzle,
Thanks for reaching out. Let's sort this out.
Quick questions — what mobile phone are you using to set up your Chromecast? What Chromecast device do you have? Please uninstall and reinstall the Google Home app and reboot your phone. Using a different mobile device might also help.
Let me know how it goes.
Thanks,
Jennifer
01-31-2022 02:45 AM
Thanks,
I figured that the app needed to prompt me first to enable location access and turn on notifications, but for some reason there was no prompt for location access only that of notifications came through, because of this the app was stuck on “enable location access” (I think there was some of software glitch). Anyway I deleted and reinstalled probably twice before it worked
01-31-2022 08:38 AM
Hey there Nizzle,
I'm glad to hear that you were able to get the Google App working! Did you have any more questions or need any additional help?
Thank you,
Jeran
02-01-2022 06:40 PM
I'm having the same issue. I can get to "Location Access" screen, but cannot proceed further.
Privacy > Location Service (on)
There is no "Google Home" listed under Location Services to enable or disable.
02-02-2022 09:55 AM
Hey there awpresley,
No problem! Let me just ask you a couple of questions, so we know how to proceed from here (assuming you already tried the steps that Jennifer and Nizzle tried):
The steps change a bit depending on your device, as well as if you have already set up the Chromecast or not. I look forward to your response!
Best regards,
Jeran
02-07-2022 08:52 AM
Hey there,
Did you have any more questions or need any additional help?
Thank you,
Jeran
02-10-2022 08:56 AM
Hey there,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran
02-11-2022 09:28 AM
Hey there!
We haven't heard back from Nizzle, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, Jennifer!
Best regards,
Jeran