Chromecast WiFi connection loss

[Stoverwoods]

My 8 mos old Chromecast used to work flawlessly. Now I have to connect almost each time I use it.  Other Apps on the TV will be connected and working fine. Sometimes I will get a message that says no connection, go to settings in Chromecast and find it says connected. It seems the problem is only in Chromecast. Is there a wireless chip inside that can be going bad? 

[TheHegemon]

They released a bad update that is causing this issue:
https://www.googlenestcommunity.com/t5/Chromecast/Chromecast-2-doesnt-connect-to-wifi-5-ghz-band/m-p...

[Jeran]

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[Stoverwoods]

My Chromecast continues to disconnect from wi-fi. It is not my wi-fi, no other devices are affected.  In fact I switched its internet to my dedicated work internet router with the same disconnection issues. I've spent way too much time in attempts to solve it. I believe it is the Chromecast failure.  It has become a disappointment.

[Jeran]

Hey there Stoverwoods,

I'm really sorry that the Chromecast has been such a pain to you, I know I've had my fair share of connection issues as well. If you have a 3rd Generation Chromecast, the forum post that TheHegemon linked to you may be relevant. Essentially, try factory resetting the Chromecast, then either connect it to a 2.4GHz network, or change the 5GHz channel range to a lower range, such as 36-48, then connect it there.

Let me know if that fixes the issue, if not, we can try a few more things.

Best regards,

Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Stoverwoods, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran