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Chromecast and Multiple Users

Greedyfly
Community Member

I am hoping this community can help with a problem I am having with my new Chromecast device.

 

Essentially, I can add additional users but they don't seem to be able to do anything - accept I have the option to remove them. My wife and I are unable to switch seamlessly between our own YouTube channels and subscriptions and I can see no real way of doing this other than via casting from our phones which is inconvenient and a worse user experience than that on the Alexa device that it replaced.

 

Any advice?

 

1 Recommended Answer

Greedyfly
Community Member

Never-mind, it seems factory reset, power cycling and re-adding the accounts did the trick.  

View Recommended Answer in original post

4 REPLIES 4

Greedyfly
Community Member

Never-mind, it seems factory reset, power cycling and re-adding the accounts did the trick.  

JenniferV
Community Specialist
Community Specialist

Hi Greedyfly,

 

Woohoo! Glad to hear that this has been sorted out and thanks for sharing your resolution in the Community — it's a big help. In the meantime, do you still have other questions and concerns?

 

Thanks,

Jennifer

 

Nope, no other questions, thank you!

Azarco
Community Specialist
Community Specialist

Hello there,

As we got our resolution here, I'm going to mark this thread as resolved. I'll go ahead and lock this thread. Should you need help with your Chromecast, feel free to create a new one if you have more questions or have other concerns in the future.

Best,
Alex