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Chromecast audio

dadbly
Community Member

HI , my chromecast audio is not showing in the cast menu on my laptop. It shows on other laptops/ devices and works with no problems. I have tried all the trouble shooting steps Google suggest but still cant connect . It must be a setting on this pc but cant find it . Any ideas ?

 

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there daddy,

I apologize about the late response, thank you for being patient! Were you able to fix that casting issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • What OS is that laptop using?
  • What version of Google Chrome are you using?
  • Are you connected to the same network band? Either 2.4GHz or 5GHz

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from dadbly, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran