Chromecast déconnexion

[Pozar]

Freaking annoying

Chromecast is disconnected from internet randomly.

Internet box is next to it, tried to reset and reboot internet and Chromecast, nothing works.

Any clue?

[Kimy]

Hi Pozar,

Thanks for posting here in the Google Nest Community. We’re sorry for the trouble, and this is not the experience that we wanted you to have. A lot of factors can be the cause of this, but for now, let’s isolate the possibility of a network issue. Disconnect it from your home Wi-Fi and connect it to another smartphone’s mobile hotspot. Do it by performing a factory reset, then setting it up using your own phone to connect it to another phone’s mobile hotspot. Observe and let us know how it goes.

Thanks,

Kimy

[Pozar]

Hello Kimy,

Already did it with my phone wifi sharing after a factory reset.

Chromecast is easier connected but still sometimes disconnected by itelf.

Connection stability seems to be a issue 😕

[Alex_S]

Hello Pozar,

Kindly provide the Cast firmware version of your Chromecast device. Open the Google Home app > Devices tab > Choose your Chromecast device > Settings. At the bottom, you can find the Cast firmware version.

Best,
Alex