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Chromecast is not casting audio from Netflix and Amazon prime.. YouTube is working as expected

Kramasub
Community Member

Chromecast is not casting audio from Netflix and Amazon prime. Video is clear. YouTube is working as expected. So the Chromecast has been setup properly and working. Just need help getting it to work for Netflix and Amazon prime.

4 REPLIES 4

djtetei
Gold Product Expert
Gold Product Expert

Clear the cache on both Netflix and Amazon.

Force stop both applications.

Reboot you phone or tablet.

JenniferV
Community Specialist
Community Specialist

Hey folks,

 

@Kramasub, just checking back in — feel free to reply to this thread if you still need help.

 

Thanks for helping out, djtetei!

 

Thanks,

Jennifer

 

JenniferV
Community Specialist
Community Specialist

Hi Kramasub,

 

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi Kramasub,

 

Since we have not received any more replies for quite some time, I will lock this thread now.

 

Please feel free to create a new thread should you have some more questions or concerns in the near future and we'll be more than glad to help.

 

Thanks,

Jennifer