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Chromecast is not connecting

Ritwik
Community Member

While I am connecting from home app.it is showing.

"Couldn't communicate with your Chromecast"

And in the TV  it is showing like this. But my wifi is working with all other appliances 

16557406448388203988247417533070.jpg

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Ritwik, 

I'm sorry that your Chromecast is having issues connecting to your Wi-Fi ! I know networking problems can be difficult, so I'd be happy to help. For now, I would recommend that you try the troubleshooting steps listed in this article.


Let me know if that works, or if you run into any more issues while troubleshooting. I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey Ritwik,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran