Chromecast issue

[Zezo]

 im stuck in here.. i tryed to hard reset but it didnt response!!

Help me please

[EduardoPaoletta · Accepted solution]

I have the same issue. 
It seems thats there is no solution for this problem.

[federicowh]

I'VE THE SAME ISSUE, IT KEEPS LOADING AND NOTHING HAPPENS WHEN I PLUG IN FOR THE FIRST TIME. I CANT GO INTO REMOTE CONFIG

[Jeran]

Hey there federicowh,

I'm just checking up on you. Did you have a chance to fill out the form I provided? 

Thank you,
Jeran

[federicowh]

did you solve it?

[Zezo]

Unfortunately, no!

[EduardoPaoletta · Accepted solution]

I have the same issue. 
It seems thats there is no solution for this problem.

[Zezo]

Yea, i think so😢

[Jeran]

Hey there EduardoPaoletta,

I'm just checking up on you as well. Did you have a chance to fill out the form I provided in an earlier comment? 

Best regards,
Jeran

[Jeran · Accepted solution]

Hey there,

I apologize for the late response, and thank you for being patient! In this case, if the Chromecast is completely stuck on this G screen, you may need to look into getting it replaced. Would you be able to fill out this form so that Chromecast Support can reach out to you via email? Let me know if you do so.

I look forward to your response, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

[Jeran]

Hey there Zezo,

Thank you for filling out that form! You should have someone from Chromecast Support reach out to your email in a few days, so keep an eye out for that. Feel free to let me know if you have any questions in the meantime.

Best regards,

Jeran

[Jeran]

Hey everyone,

Does anyone have any more questions? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran