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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25796 Views
  • 0 replies
  • 11 kudos

Chromecast

Hi there! There seems to be a common issues with Chromecast! I am trying to use my pixel 4xl with Chromecast, was work great for over a year until yesterday Jan 7th/22. I have tried rebooting phone, Chromecast and internet. The "help" from the Google...

Google tv remote stopped working

Google tv remote randomly stopped working. No lights will turn on remote. Replaced batteries multiple times. Reset chromecast and now stuck at pairing screen. Need a replacement remote but can't find a contact number and help functions are a infinite...

Resolved! Atmos on Netflix using Chromecast with Google TV

I am successfully getting Atmos to work on all apps except Netflix. I have the Netflix Premium UltraHD plan, and am getting 4K video, but only 5.1 audio on movies and shows that should support Atmos.Atmos works on various shows on Disney+, Amazon Pri...

Resolved! Phone remote functionally not available for new Chromecast with Google TV

I just bought a new Chromecast with Google TV. I want to be able to use my Pixel 5 Android phone to control it (like the physical remote). It doesn't let me do that, but instead in the Google Home App it says "Full remote unavailable. Make sure your ...

JRGariano by • Community Member
  • 16212 Views
  • 5 replies
  • 1 kudos

Chromecast 2nd Gen Optimization Issues

Hi - does anyone know how to get YouTube to stop automatically optimizing videos? I want the video to play on both my computer AND my television. I have tried right clicking the button on the browser, but it doesn't have the optimization option selec...

peanut by • Community Member
  • 465 Views
  • 1 replies
  • 0 kudos

Resolved! TV(projector) not listed in remote list

I have a Chrome cast with voice remote. I want to use it to control a Vankyo projector, but it is not listed in the listed TVs that can be controlled by the remote. I only want to control the on/off of the projector.Any suggestions?

eganders by • Community Member
  • 2441 Views
  • 4 replies
  • 0 kudos

Can't cast games

Hi,I have a chromecast (NC2-6A5) connected to my TV (LG UM7100plb).I use the chrome browser to cast a 'desktop' from my PC (Win 10) to the TV via said chromecast.It works great except when I try to cast a video game. I tried multiple games and the re...

sandersa by • Community Member
  • 905 Views
  • 2 replies
  • 0 kudos

Cannot removed speakers notes ??

Hi - I purchased a chromecast for my chromebook yesterday as I just could not stream slide presentations via an HMDI port. The issue is I cannot hide my speakers notes when I project my presentation onto the screen. Before, I could see the main slide...

Rugbyboot by • Community Member
  • 447 Views
  • 1 replies
  • 0 kudos
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