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Chromecast location won’t change

Psysi
Community Member

I’ve recently bought a Chromecast with Google TV, I live in New Zealand and bought the Chromecast from NZ. My Google account was set up in the UK. On setting the Chromecast up it’s installed the UK stock apps but won’t install any NZ specific apps. I’ve changed the “home” location to my NZ address but it still won’t work for NZ apps. Any ideas why please?

4 REPLIES 4

Cathal_S
Gold Product Expert
Gold Product Expert

Hi Psysi,

You will need to change the location of your Google Play account. Please have a look at the Google Play help center link below for more information about doing this.

https://support.google.com/googleplay/answer/7431675 

 

 

Regards,
Cathal

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the help here, Cathal_S.

 

Psysi, hope that helps. Feel free to let us know if you still need further assistance.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello Psysi,

 

It's me again. How's it going? Still need help?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there, 

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer